Legal

Privacy

What we collect. When you reserve a table, order takeaway or delivery, or send us a message, we collect your name, phone number and, where you give it, your email address. Visiting this website on its own does not add you to any list.

Why we collect it. We use these details to hold your table, confirm or change an order, and reply if you've written to us. We do not use them for anything beyond that.

Who else sees it. Payment for cards and contactless goes through our payment provider, who sees the card details needed to process it. Delivery orders are shared with whoever is bringing your food. Nobody else sees your details, and we do not sell or trade them.

How long we keep it. We keep booking and order details only as long as we need them to run the restaurant and meet any tax record requirements, then remove them.

Your rights. You can ask us for a copy of what we hold on you, ask us to correct it, or ask us to delete it. Get in touch through the contact details on this site and we'll sort it out.

Questions. If anything here isn't clear, ask us directly next time you're at Monello or through our social channels.

Terms

Who we are. Monello is an Italian pizzeria and kitchen at Jl. Raya Pengosekan Ubud No.108, Ubud, Bali, Indonesia.

What we serve. Pizza Tonda Romana, fresh pasta, salads, steak, seafood, a vegan menu, cocktails, wine, beer, coffee and dessert, for dine-in, takeaway, kerbside pickup and delivery.

Prices. Menu prices are shown in Indonesian Rupiah at the restaurant and include what's stated on the menu at the time of ordering. We don't publish prices on this website; ask in person or by phone.

Bookings. Reservations can be made for indoor or outdoor tables, for any group size. We also take walk-ins as space allows. If you need to cancel or change a reservation, let us know as early as you can so we can offer the table to someone else.

Payment. We accept cash, credit cards, debit cards and contactless payment on site.

If something's wrong. Tell a member of staff at the time, or contact us afterwards, and we'll put it right.

Governing law. These terms are governed by the law of Indonesia.